Reference

plaza2d Privacy Policy for Your Account

Our Privacy Policy shows how we collect, use and protect the account details connected with your plaza2d access.

Account dataWallet recordsCookie choicesAccess requests

How Wallet And Account Data Works

plaza2d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to create and protect your account, including your phone number, verification status, login activity, device signals and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive payment reference data and wallet status needed

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to match an account step; we do not use those records as a reason to send unrelated messages. We may also record the game category or title you open, such as Dragon Tiger, Fish Hunter, football, badminton or basketball, to keep account history accurate. Where access
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is discussed, it depends on local law. We retain records only for operational, safety or legal needs, then remove or anonymise them under our internal retention process. This Privacy Policy applies to plaza2d account activity where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH DATA

Three Ways To Ask About Privacy

A clear support route helps when your account record, wallet reference or phone verification needs attention. Start from the support path inside your account and include the relevant date, payment rail and account phone number without sending a password. We use those details to locate the right record while keeping the request focused on your Privacy Policy rights.

Team online

Account support path

Use the support route inside your account to ask what personal data we hold, why it is used, or which Privacy Policy section applies to your request.

Wallet record check

For DANA, OVO, GoPay or QRIS questions, provide the payment reference and date. We can compare the wallet status with your account record without asking for your wallet password.

Privacy change request

Ask us to correct a phone number, identity detail or contact preference through the account support route. We may verify ownership before changing the stored record.

DATA HANDLING

Six Controls Behind Our Privacy Policy

We treat your Privacy Policy choices as an account process, not a hidden setting.

Collected account data

We may store your phone number, verification result, login timestamps, device identifiers, selected account settings and support correspondence.

Cookie controls

Cookies and similar storage can remember sign-in state, language choices and security signals.

Account security

Phone verification and device-session checks help us distinguish your account access from an unfamiliar sign-in.

Retention approach

We keep account, payment-reference and support records for the period needed to operate services, investigate disputes or meet legal duties.

Correction requests

If your phone number or another account detail is wrong, contact us through the account support path.

Policy questions

Questions about this Privacy Policy can be sent through account support with a short description of your request.

Privacy Policy Questions From Indonesia

These answers address the account and payment-data questions we hear most often. If your situation is different, use the account support path and tell us whether your request concerns login activity, cookies, a wallet reference, phone verification or a correction to your stored details.

It covers account creation, phone verification, login and device activity, cookies, support messages, payment references and requests to access or correct personal data connected with your plaza2d account.

No. We may receive a payment reference and status from DANA, OVO, GoPay or QRIS, but you should never send a wallet password, PIN or complete payment credential through account support.

Phone verification helps us connect an account request to the correct account holder, protect login activity and prevent an unauthorised person from changing stored details or asking about wallet records.

Yes. Send an access request through the account support path and describe the records you need. We may verify your phone and account ownership before releasing data connected with your profile.

Use account support and identify the incorrect field, such as a phone number or contact preference. Include the account phone number, but do not include your password or wallet PIN.

We retain payment references and related account records only as long as needed for account operation, dispute handling, security checks or legal duties. Older records are removed or anonymised through our retention process.

The policy applies to covered plaza2d account activity where local law permits. Access or eligibility depends on local law, and our support route can clarify how a local request should be handled.

plaza2d Privacy Policy for Your Account

Three Ways To Ask About Privacy

Account support path

Wallet record check

Privacy change request

Six Controls Behind Our Privacy Policy

Collected account data

Cookie controls

Account security

Retention approach

Correction requests

Policy questions

Privacy Policy Questions From Indonesia

01 What does the plaza2d Privacy Policy cover?

02 Does the Privacy Policy store my DANA or QRIS password?

03 Why does plaza2d need phone verification?

04 Can I request a copy of my personal data?

05 How do I correct data under the Privacy Policy?

06 How long does plaza2d keep payment records?

07 Does this Privacy Policy apply everywhere in Indonesia?

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